Four joint replacement surgeries have recent retiree pain-free and excited to travel.
Donna Pettway, 65, was used to living with pain stemming from arthritis in her joints. “It wasn’t until my right hip felt like it was collapsing that I decided to contact an orthopedic doctor,” Donna recalls. X-rays revealed severe arthritis in both of her knees and hips, and Donna was told she was a candidate for quadruple total joint replacement surgery.
A Search for Relief
Donna sought out second and third medical opinions, but each physician made the same diagnosis. Donna’s hip and knee joints were bone on bone, and without surgery, she could have lost her ability to walk. “I was very fearful and in tears leaving the first three physicians’ offices. I searched online and found out about minimally invasive surgery. Unfortunately, the doctors I found who performed that type of surgery were so far away.”
Donna prayed that she could find a local doctor who specialized in minimally invasive surgical joint replacement. Her search continued until a coworker brought in a copy of Hackensack Meridian HealthViews featuring Anthony Costa, M.D., an orthopedic surgeon affiliated with Riverview Medical Center, who performs minimally invasive hip surgery. Donna immediately made an appointment.
The Care Plan
When Donna first met Dr. Costa, her fears were eliminated. “He had a big smile and warm handshake. All my anxiety was gone, and I knew I was in the right place.” Dr. Costa recommended that all four joints be replaced. Donna says, “Dr. Costa explained the surgery and showed me what type of replacement he would use.”
Dr. Costa says, “Once we discuss all the viable options, including minimally invasive surgery, I know that the patient and I will journey together until the job is done. Then the patient can move on to the more important things in life, like exercising and enjoying a better quality of life.”
From May 2014 to July 2015, Dr. Costa executed four successful minimally invasive joint replacement surgeries on Donna’s hips and knees. While at Riverview, Donna was amazed by the care she received. “I was treated like a queen by the staff. My room was beautiful, and everything was so calming and comfortable.”
After each surgery, Donna received two weeks of in-home rehabilitation from Meridian At Home, working with therapists to learn how to maneuver with her new joints.
By late September 2015, Donna was fully recovered. The Neptune resident is now pain-free and excited to travel and walk on the beach with her husband.
Throughout her journey, Donna was supported by the fervent prayers of her church, the Faith Baptist Tabernacle of Asbury Park. “I have to thank God for guiding Dr. Costa’s hand in performing the surgeries on me,” says Donna. “Now that I am the bionic woman, it feels great not to ache when going up and down the stairs.”
In 2016, Riverview Medical Center again achieved many major milestones and accomplishments. A number of clinical programs received re-accreditation and recognition and the hospital continued to draw praise for the exceptional, high-quality and reliable care it provided to its patients.
From revamping how patients are triaged in the Emergency Care Center to expedite visits, to implementing best practices such as the creation of one centralized cardiac monitoring center where patients with abnormal heart conditions are consistently and constantly monitored, to utilizing tele-medicine technology to improve clinical outcomes in the ICU or for stroke patients in the Emergency Care Center, Riverview worked tirelessly throughout 2016 to provide an optimal care experience for its patients. The opening of Riverview’s new comprehensive cancer center was one of our proudest achievements in 2016, allowing us to further enhance our state-of-the-art cancer care for our community.
It was through the work of our dedicated board members, generous donors, exemplary physicians, and talented leaders and team members that Riverview was able to continue to build on its rich history of delivering high-quality, patient-directed care. We worked efficiently and collaboratively to identify innovative and cutting-edge solutions to propel patient care to the next level, all of which were communicated to our constituents through a variety of venues, including online and social media reviews and our publicly reported patient safety scores.
As in years past, Riverview continues to be the hospital of choice to the various communities we serve, and I want to assure you that we will continue to work to exceed our patients’ and families’ expectations and provide them with an outstanding guest experience. I want to convey special thanks to everyone who contributed to Riverview’s achievements in 2016 and I look forward to building upon our successes in 2017.
Tim Hogan, FACHE
President, Riverview Medical Center and Bayshore Medical Center
New Cancer Care Center Opens at Riverview
In November, Riverview celebrated the grand opening of its new cancer care center for the residents of Red Bank and the surrounding communities. Construction for the 29,000-square-foot expansion project began in July 2015 and included a combination of advanced technological capabilities, a multidisciplinary cancer center, physician offices and enhanced infusion services in a tranquil and uplifting environment, all designed with the patients’ needs in mind. Included in the project were two TrueBeam™ linear accelerators, the most advanced technology available in New Jersey, 20 infusion bays and state-of-the-art private inpatient rooms.
Riverview has long offered advanced cancer treatment options for area residents, including the installation of CyberKnife® more than 10 years ago. However, the new facility will allow the hospital to expand services as cancer diagnoses continue to increase.
Celebrating Milestones in Robotics
Surgeons at Riverview Medical Center achieved a significant milestone in 2016: performing more than 500 surgical cases utilizing the da Vinci® Robotic Surgery System. This noteworthy accomplishment exemplifies the team’s commitment to providing patients with the highest level of care. Using the robotic surgery system, Riverview surgeons are able to perform a variety of minimally invasive surgeries including urologic, gynecologic, colorectal, thoracic and general.
Most Beautiful Hospital
Riverview was once again named one of the “Most Beautiful Hospitals in the U.S.” in a national competition run by Soliant Health. In 2016, the hospital achieved the number five spot, climbing from number 18 in 2015.
Inpatient Rehabilitation Facility Again Receives Accreditation
The Riverview Rehabilitation Center, a state-of-the-art, 30-bed inpatient physical rehabilitation facility located in Riverview Medical Center was, for the sixth time, awarded a three-year term of accreditation by the Commission on Accreditation of Rehabilitation Facilities (CARF) for high inpatient standards and post-acute care.
Its superior services have earned the center the elite designation as Monmouth County’s only fully accredited inpatient rehab facility. Additionally, it is one of only two centers in the state that is CARF-accredited for treating stroke patients.
Bringing the Best to Our Women’s Center
Riverview, along with Jersey Shore University Medical Center in Neptune, was granted a three-year/full accreditation designation by the National Accreditation Program for Breast Centers (NAPBC), a program administered by the American College of Surgeons. Accreditation by the NAPBC is only given to those centers that have voluntarily committed to provide the highest level of quality breast care and that undergo a rigorous evaluation process and review of their performance. Riverview is now only one of three breast centers within 10 miles accredited by the NAPBC.
During the survey process, the team must demonstrate compliance with standards established by the NAPBC for treating women who are diagnosed with the full spectrum of breast disease. The standards include proficiency in the areas of center leadership, clinical management, research, community outreach, professional education and quality improvement. A breast center that achieves NAPBC accreditation has demonstrated a firm commitment to offer its patients every significant advantage in their battle against breast disease.
Palliative Care Team Receives Praise
Congratulations are in order for the Riverview Palliative Care team, who received the Advanced Certification in Palliative Care from The Joint Commission in 2016, a testament to the hospital’s comprehensive program. Palliative care is specialized medical care that provides patients at any age or stage of illness with relief from the symptoms, pain and stress that accompany serious illnesses. Teams of doctors, nurses and other specialists offer added support to improve quality of life for both the patient and their family. The Joint Commission considers five distinct categories when evaluating palliative care programs: a formal, organized palliative care program led by an interdisciplinary team whose members are experts in palliative care; leadership endorsement and support of the program’s goals for providing care, treatment and services; a special emphasis on patient and family engagement; processes which support the coordination of care and communication among all care settings and providers; and the use of evidence-based national guidelines or expert consensus to guide patient care.
Best Care at the Best Value
Riverview was proud to be named number one in the state from the Centers for Medicare & Medicaid (CMS) for Value-Based Purchasing. This program rewards hospitals with incentive payments for the quality of care they provide to Medicare patients, how closely best clinical practices are followed and how well hospitals enhance the patient experience. As the number one hospital in the state, Riverview will receive a financial bonus for the high quality of care it provides its patients.
Leaping to an A
Hospital safety is incredibly important, which is why Riverview was honored when it received an “A” rating by The Leapfrog Group, an independent, national not-for-profit which advocates for hospital transparency. The Hospital Safety Grade scores hospitals on how safe they keep patients from errors, injuries, accidents and infections. The safety score is based on 30 indicators including hospital-acquired infections, team-work training, leadership structure, patient satisfaction data and fall prevention and medication safety. Riverview is extremely proud of this recognition and of all the team members who helped make it possible.
Timothy Hogan, FACHE
Kelli O’Brien, RD, MBA
Chief Operating Officer
Joseph Reichman, M.D.
Vice President Clinical Effectiveness and Medical Affairs
Kathy McKean, RN, MPH, FACHE
Vice President and Chief Nurse Executive
Rachel Weiss, MS, LNHA, FACHE
Vice President Physician and Business Development
Sheila Hintze, MBA
Senior Manager, Operations
Medical Staff Leadership
Steven Lisser, M.D.
Frank Arlinghaus, Jr., M.D.
Negin Griffith, M.D.
John Royall, M.D.
Joseph Cauda, M.D.
Immediate Past President